IntelisysIntelisys

The Intelisys Team

Co-Founders Rick Dellar and Rick Sheldon, and
Co-Owner Dana Topping

707.792.4900

Rick and Rick co-founded Intelisys in 1994. Both had successful track records as top producers in direct and indirect carrier sales and management assignments. They built Intelisys from the ground up, understanding the unique challenges of becoming successful telecom agents.

Dana Topping joined Intelisys as an equity partner in 2006 through a merger with his company, Resource Communications. Dana brings over 12 years of professional expertise in high-level design and management of telecommunications networks. Dana focuses on building and shaping Intelisys’ Carrier and Enterprise Managed Solutions.

Rick, Rick, and Dana share executive management responsibilities for the overall strategic direction of the company. Together with the Intelisys Strategy Team, they are responsible for developing sales, support, and value-added applications that drive revenue growth and provide Intelisys’ top-performing Sales Partners with an experience that is unmatched in the industry.

Senior Management

Jay Bradley
President, Telecom Services
707.792.4900 ext. 8107 Main
707.238.8107 Direct
jbradley@intelisys.com

Jay joined our team in October 2002. He brings almost 20 years of telecom sales, marketing and management experience. Jay spent 10 years with MCI Telecommunications, and in recent years has been involved with various Internet, CLEC, and Reseller start-ups.   In his role as President, Telecom Services, Jay is responsible for developing and achieving Intelisys’ tactical plans for building and maintaining a team and culture that can achieve company objectives. He is also a member of the Intelisys Strategy Team, working on strategic planning and execution of the overall Intelisys business plan.

Carol Beering
Vice President, Sales Operations
707. 792.4900 ext. 8126 Main
707.238.8126 Direct
cbeering@intelisys.com

Carol joined our team in June 2003. She brings over 25 years of successful telecom and management experience to Intelisys. Carol has held a variety of support positions in channel sales, service, and marketing where she has been responsible for supporting independent sales distributors and end user customers worldwide. In her role as Vice President, Sales Operations, Carol is responsible for the systems and structures that support Intelisys’ Sales Partners and Supplier Partners, as well as the Order Management and Audex teams. Carol is also a member of the Intelisys Strategy Team, working on strategic planning and execution of the overall Intelisys business plan.

Mike Ketchum
Michael Ketchum
Vice President, Finance
707. 792.4900 ext. 8129 Main
707.238.8129 Direct
mketchum@intelisys.com

Michael joined the Intelisys team in September 2007. He brings over 25 years of finance experience in a variety of industries with small and medium-sized companies, as well as large international corporations. Mike spent 12 years with British Petroleum as a business analyst and internal auditor, and in recent years has been involved with several other medium-sized companies in California, including Applied Graphics, where he was CFO for eight years. In his role as Vice President, Finance, Mike is responsible for managing all aspects of financial management, accounting, and commissions for Intelisys.

Mike McKenney

Mike McKenney
Vice President, Partner Sales

916.580.1656 Office
916.792.7052 Cell
mmckenney@intelisys.com

Mike joined our team in July 2004. Before coming to Intelisys, Mike worked as Intelisys’ Channel Manager with Cable & Wireless from late 2000 through 2003. During this time Mike helped Intelisys become C&W’s largest Master Agency. Prior to his role in C&W’s Channel Program, Mike was the first direct sales representative in the history of the company to win the Annual National Sales Contest for eight consecutive years. In his role as Vice President, Partner Sales, Mike is responsible for all aspects of sales and sales management for Intelisys’ Partner Sales business unit.


Rick Ribas
Vice President,

Business Development

203.568.1860 Direct

rribas@intelisys.com

Rick joined our team in July 2010.  With over 23 years of telecom experience in the channel, Rick opened one of the first Master Agencies, Online Telecom in 1987.  After a successful run, which included opening six Bell Atlantic retail stores, he sold the company and in 2001 joined another master agent in the roles of EVP and COO.  Over the years, Rick also enjoyed other entrepreneurial ventures such as restaurants, real estate and children’s amusements.  In his role as Vice President of Business Development, Rick will lead a strategic business development function, facilitating the company’s growth into new markets, delivering unique revenue opportunities to Intelisys sales partners, and evaluating prospective mergers and acquisitions.

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Partner Sales

Karla Roarty
Karla Roarty
Senior Channel Manager
– Eastern Region –

407.737.9738 Direct
kroarty@intelisys.com

Karla joined the Intelisys team in January of 2009. Karla came to Intelisys after more than 10 years as a top performing Channel Manager at Qwest Communications. While at Qwest, Karla excelled in growing her partner’s base and helping the agents find successful vertical markets. Karla was also responsible for managing the Intelisys partners in Florida during her tenure at Qwest. Karla has a bachelor’s degree in communications from Bowling Green State University in Ohio. Karla’s primary functions in her new role will be assisting existing agents grow their base as well as finding new top producing agents who will excel to greater levels of excellence with the help and support of the Intelisys team.

John Schmid
John Schmid
Senior Channel Manager
– Western Region –

707.492.4900 ext. 7316 Main
805.285.7316 Direct 408.391.4477 Mobile jschmid@intelisys.com

John comes to Intelisys with more than 22 years of successful sales management and direct sales experience. Before Intelisys, John supported the top Master Agents in the western region of the U.S. as Sales Director at Level 3. Earlier in his career, John was a consistent top-performing Sales Director (Broadwing/Level 3), overseeing a team of six Sales Managers, all based in the Western Region. Finding and recruiting new top-performing Sales Partners in the western region of the U.S., and assisting them with a fast start to growth and success, defines John's primary function in his new role with Intelisys. His new position also includes working with current Intelisys Sales Partners to create additional growth and revenue within their customer base.

Steve Robb
Steve Robb
SWAT Sales Manager
707.792.4900 ext. 8144 Main
707.238.8144 Direct

srobb@intelisys.com

Steve joined our team in February 2007. Steve has over 25 years of telecommunications experience with companies such as Harris, Nortel Networks, Teltronics, and most recently Inter-Tel. Steve has held both Sales and Sales Engineering positions throughout his career, where he has provided enhanced services solutions to both domestic and international carriers, as well as enterprise customers. He provides an excellent resource as a technical sales overlay, in his position as SWAT Sales Manager, assisting our top performers with their most valued accounts. Steve currently holds TIA Converged Technologies Professional (CTP) and Cisco CCNA certifications.

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Sales Operations

—Administration & Recruiting —

MaryAnn Kendall
MaryAnn Kendall
Executive Assistant
707.792.4900 ext. 8117 Main
707.238.8117 Direct

mkendall@intelisys.com

MaryAnn joined Intelisys September 2007 as Executive Assistant for Telecom Services. MaryAnn possess over 10 years experience in Administrative Services. She holds a BA degree in English and Secondary Teaching Credentials from California State Polytechnic University, Pomona. MaryAnn also is backup support for both the Partner Support Team and the Sales Department in the recruitment of new Sales Partners and the support of existing Sales Partners. Currently, MaryAnn is in the process of completing a Wine Study Certificate from Santa Rosa Jr. College. Her hobbies include kayaking, cooking, and reading.

Megan Byrn
Sales Operations Coordinator
707.792.4900 ext. 8120 Main
707.238.8120 Direct

mbyrn@intelisys.com

Megan joined the Intelisys team as the Sales Operations Coordinator in July 2010.  She earned her Bachelor of Science in Managerial Economics and Environmental Science from the University of California at Davis and is pursuing her Masters in Business Administration at Sonoma State University. She comes to us with three years of sales, customer service and administrative experience.  In her role, Megan will perform the required processes for the acquisition of new prospective sales partners, provide various reports and be the back up for the Executive Assistant.

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— Partner Support and Order Management —

Samantha Zuniga
Samantha Zuniga-Juarez
Manager, Partner Support and Order Management

707.792.4900 ext. 8103 Main
707.238.8103 Direct
szuniga@intelisys.com

Samantha joined our team in March 2003. She comes to us with over three years of customer service management experience in a multi-vendor sales environment. In her role as Partner Support Manager, Samantha is responsible for monitoring and assuring the effectiveness of the overall support of our Sales Partners.

Sue Collins
Project Manager
707.238.8154 Direct
scollins@intelisys.com

Sue joined the Intelisys team in July 2010.  She comes to us with 30 years of telecommunication experience, all with Qwest (aka Pacific NW Bell & US West Communications).  Working at Qwest, Sue started in residential sales and service and later moved onto facility assignment, large business sales & service and marketing.  In her role as Project Manager, she will work with our Sales Partners and Customers to provide operational and post sale support.

Danielle DeCosta
Danielle DeCosta
Partner Support Representative II

707.792.4900 ext. 8110 Main
707.238.8110 Direct
ddecosta@intelisys.com

Danielle joined our team in June 2006. She comes with over five years of customer service experience. In her role as Partner Support Representative, Danielle interfaces directly with our Sales Partners and Supplier Partners in processing quotes, assisting with pre-sale and post-sale issues, LEC orders, as well as supplier escalations.

Debbie Kennedy
Debbie Kennedy
Project Manager
209.254.3320 Direct
dkennedy@intelisys.com

Debbie joined Intelisys in 2006 through a merger with Resource Communications. She brings over 10 years of telecom experience. Debbie spent seven years with SBC, now AT&T, in the sales agency program as a sales support manager. In her role as project manager for Order Fulfillment at Intelisys, she is responsible for processing all AT&T orders across the nation, as well as Bell South and several major accounts that require submission via all LEC groups. Debbie earned her BA degree in Instructional Technology from California State University, Chico.

Samantha Luporini
Samantha Luporini
Partner Support Representative
II
707.792.4900 ext. 8108 Main
707.238.8108 Direct
sluporini@intelisys.com

Samantha joined our team in June 2006. She comes with over six years of customer service experience. In her role as Partner Support Representative, Samantha interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.

Diane Maas
Diane Maas
Order Fulfillment Specialist II

707.792.4900 ext. 8113 Main
707.238.8113 Direct
dmaas@intelisys.com

Diane joined the Intelisys team in March 2006. She comes to Intelisys with over 10 years experience in IT as a software support analyst. She earned her BS degree in Computer Information Systems from Cal Poly, Pomona. In her role as Order Fulfillment Specialist II, Diane interfaces directly with our Sales Partners and our LEC Suppliers for processing orders.

Meghan Malpass
Partner Support Coordinator

707.792.4900 x8147 Main
707.238.8147 Direct
mmalpass@intelisys.com

Meghan joined our team in July of 2010. She comes to Intelisys with over four years of customer service management and experience. Meghan graduated from California Polytechnic State University with a degree in Recreation, Parks and Tourism Administration. In her role as Partner Support Coordinator, Meghan assists our top performing sales partners as well as trains incoming colleagues on the Intelisys model and on the day to day operations of the partner support team.

Israel Ramirez
Israel Ramirez
Partner Support Representative
II
707.792.4900 ext. 8112 Main
707.238.8112 Direct
iramirez@intelisys.com

Israel joined our team in May 2006. He brings over 10 years of customer service experience. In his role as Partner Support Representative, Israel interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.

Josh Ripley
Josh Ripley
Project Manager
888.468.3547 x8134 Office
707.238.8134
Direct
jripley@intelisys.com

Josh joined the Intelisys team in March 2007. He brings over four (4) years of Project Management experience, as well as exceptional customer service and support skills. In his role as Project Manager for our Mobility Solutions business unit, Josh is developing the processes that support the unit, as well as working directly with Mobility Solutions Partners and Customers to provide operational and post-sale support.

Chrissy Ruys
Chrissy Ruys
Partner Support Representative I
707.792.4900 ext. 8124 Main
707.238.8124 Direct
cruys@intelisys.com

Chrissy joined our Order Management team in October 2007. She brings over six years of customer service experience. Prior to joining Intelisys, Chrissy worked in the mortgage industry, where she processed complex order for hundreds of brokers and Mortgage agents. In her role as Partner Support Representative, she interfaces directly with our Sales Partners and our Suppliers to process LEC orders.

Chris Weber
Chris Weber
Partner Support Representative I

707.792.4900 ext. 8153 Main
707.238.8153 Direct
cweber@intelisys.com

Chris joined the Intelisys team in December 2009 as a Partner Support Representative. He brings with him over 4 years of customer service and sales experience. He graduated from Sonoma State University with a degree in Business Administration & Finance.

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— Retention and Escalations —

Krista Pacheco photo
Krista Pacheco
Escalation and Retention Manager

707.792.4900 ext. 8122 Main
707.238.8122 Direct
kpacheco@intelisys.com

Krista joined our team in March 2009 as our Escalation and Retention Manager. Krista has worked in the telecom industry since 1993, most recently with ACC as a project manager. Her position was developed for our Sales Partners as an added value. She will be assisting with escalations and putting retention programs in place with each of our Supplier Partners.

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—Operational Efficiencies & Training —


Justin Kelley
Justin Kelley
Lead Software Developer

707.792.4900 ext. 2099 Main
916.405.2099 Direct
jkelley@intelisys.com

Justin came to Intelisys with the Resource team when Intelisys and Resource merged in 2006. Before joining Resource in 2003, Justin was part of a company that developed and patented a new search technology. Justin brings eight years of experience in programming and software design to the Audex development team. In his role as lead developer, he is responsible for the implementation and management of the Audex, telecom asset manager, software suite.

Rebecca Richman
Rebecca Richman
Process and Training Manager

707.792.4900 ext. 8114 Main
707.238.8114 Direct
rrichman@intelisys.com

Rebecca joined our team in February 2002.  She comes to us with several years of Customer Service experience. In her role as SWAT Partner Support Representative, Rebecca assists Sales Partners working on SWAT deals with quotes and custom pricing proposals, as well as with order logging and tracking orders in RPM from initial quote request through to commission payment.

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— Supplier Management —

Rebekah Clark
Rebekah Clark
Senior Supplier Manager
520.413.1117 Direct
866.575.6394 Fax
rclark@intelisys.com

Rebekah joined our team in April 1998. Prior to Intelisys, she worked at AVIRNEX supporting the Business Development and Sales Management team. She earned her undergraduate degree from Sonoma State University, and recently completed her MBA with an emphasis in Marketing with the University of Phoenix. Rebekah started at Intelisys in what was then called our Agent Support department, after which she spent two years managing Agent Development. In her current position as Supplier Manager, she is responsible for managing our portfolio of Supplier Partners and communicating valuable Supplier and Product information to Intelisys Sales Partners.

Elise Wolcott
Supplier Manager
707.792.4900 ext. 8128 Main
707.238.8128 Direct
ewolcott@intelisys.com

Elise joined Intelisys in December 2004. She earned her BA in Journalism from California State University, Chico and comes to us with a background in Public Relations and Event Management. Elise started at Intelisys as the Recruiting Coordinator, assisting potential Sales Partners through the recruitment process. Now, in her role as Supplier Manager, she is responsible for managing a portion of the Supplier Partners in the portfolio and communicating valuable Supplier and Product Information to Intelisys Sales Partners.

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— Marketing —

Christina Dumlao

Christina Dumlao
Director, Marketing

707.792.4900 ext. 8118 Main
707.238.8118 Direct
cdumlao@intelisys.com

Christina brings to Intelisys over 20 years marketing, product development, and network management experience in the telecommunications industry. Prior to joining Intelisys she directed Ulu Telecom’s marketing and sales, network design, implementation and planning. She has developed and maintained carrier products, project managed software development, managed cost reconciliation, engineering, and network planning and design in various telecommunication networks such as voice over IP, data, local, long distance, and wireless. Other titles held in her extensive career include Senior Director of Network Economics with Voila IP Communications, Product Manager with US One Communications, Senior Project Manager with Williams Communications, and Director of Circuit Provisioning and Cost with Vyvx/Wiltel companies.

Rachel Dallas

Rachel Dallas
Marketing Administrative Assistant

707.792.4900 ext. 8125 Main
707.238.8125 Direct
rdallas@intelisys.com

Rachel Dallas is the part-time Marketing Administrative Assistant. In her role, she will focus on event coordination, website maintenance, and other marketing administrative tasks. Rachel graduated from Sonoma State University with a BA in Communications, specializing in Media Writing and Public Relations. Prior to joining Intelisys, she worked for FORA.tv as a Community Building Intern, working with social media. She also worked as a Public Relations Intern for DJ Shadow Management.

Jennie Kimmel

Jennie Kimmel
Marketing Communications Specialist

707.792.4900 ext. 8116 Main
707.238.8116 Direct
jkimmel@intelisys.com

Jennie Kimmel is the Marketing Communications Specialist. In her role, she will focus on advertising, all communications including editorials, website content, social media, press releases, etc. She has 5 years of administration, art making and customer service experience. She received her BFA in Photography from Indiana University and Herron School of Art in Indianapolis. After graduating in 2005 she worked at the Museum of Science and Industry in Chicago. In 2009, she was offered an opportunity to move to Napa to work on a photography book.

 

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Finance

—Administrative Services —

Amy Konakis
Amy Konakis
Senior Human Resources Manager

707.792.4900 ext. 8105 Main
707.238.8105 Direct
akonakis@intelisys.com

Amy joined our team in January 2003. Amy comes to us with 12 years of Administrative experience with the six prior to Intelisys being in telecom. Her background includes customer support, technical support, project coordination and training, as well as sales support. In her role as Senior Human Resources Manager, Amy is responsible for the office, our network, and systems equipment maintenance. She also manages the human resources department and is responsible for facilities and systems at Intelisys.

Maya Olufs
Maya Olufs
Office Manager

707.792.4900 ext. 8100 Main
707.238.8100 Direct
molufs@intelisys.com

Maya joined our team in January 2007. Maya comes to us with over 10 years customer service and Administrative experience. In her role as Executive Assistant and Human Resources Assistant, Maya supports the Executive Team as well as the Human Resources Department. Maya is the Safety Manager for Intelisys as well.

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— Commissions —

Gerry Perez
Gerry Perez
Commissions Supervisor

707.792.4900 ext. 8106 Main
707.238.8106 Direct
gperez@intelisys.com

Gerry joined the team in February 2006. He brings to the position of Commissions Supervisor 14 years experience at GE, working in various capacities in their New Business department. He worked for Autodesk and HP as a key builder to create relationships between customers and Autodesk and HP teams in order to stimulate new business and to develop on site help desk support. In his role as Commissions Supervisor, Gerry works with Intelisys Sales Partners and Suppliers on commission issues an processes monthly commission reports from our Suppliers through RPM.

Bonnie Davis
Bonnie Davis
Commissions Accountant II

707.792.4900 ext. 8115 Main
707.238.8115 Direct
bdavis@intelisys.com

Bonnie joined the Intelisys Commissions team in November 2007 as Commission Accountant. She was formerly involved in the mortgage industry and brings over 20 years of finance experience which includes a working knowledge of complex reconciliations. Primary responsibilities include developing key relationships with Intelisys carriers, processing monthly reports, and performing supplier and partner audits.

Lyndon Skeete
Lyndon Skeete
Commissions Accountant II

707.792.4900 ext. 8119 Main
707.238.8119 Direct
lskeete@intelisys.com

Lyndon joined Intelisys August 2007 as Data Entry & Commissions Assistant. Lyndon has over 10 years of data administration experience. Prior to moving to California, he taught middle school Physical Science and high school Chemistry and Biology in Washington, DC. Lyndon holds two degrees in Zoology, a BS from Howard University and MS from University of Maryland.

Rachel Harlan
Rachel Harlan
Commissions Accountant

707.792.4900 ext. 8149 Main
707.238.8149 Direct
rharlan@intelisys.com

Rachel joined Intelisys August 2009 as a Commissions Accountant.

— Finance —

Jennifer McIntosh
Jennifer McIntosh
Finance Manager

707.792.4900 ext. 8135 Main
707.238.8135 Direct
jmcintosh@intelisys.com

Jennifer joined our team in April 2007. She has a degree in Business Administration from Sonoma State University with a concentration in Accounting. She comes to us with over five years of experience in accounting. In her role Finance Manager, Jennifer is responsible for overseeing the day to day accounting activities.

Rowena Galisanao
Rowena Galisanao
Accounting Clerk

707.792.4900 ext. 8159 Main
707.238.8159 Direct
rgalisanao@intelisys.com

Rowena joined the Intelisys team as an Accounting Clerk in April 2010. She earned her BS degree in Business Administration from Sonoma State University and comes with over four years of experience in the accounting field. In her role as an Accounting Clerk, Rowena is responsible for the day to day accounting activities and provides general accounting support and reporting.

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