The Intelisys Team
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Rick and Rick co-founded Intelisys in 1994. Both had successful track records as top producers in direct and indirect carrier sales and management assignments. They built Intelisys from the ground up, understanding the unique challenges of becoming successful telecom agents.
Dana Topping joined Intelisys as an equity partner in 2006 through a merger with his company, Resource Communications. Dana brings over 12 years of professional expertise in high-level design and management of telecommunications networks. Dana focuses on building and shaping Intelisys’ Carrier and Enterprise Managed Solutions.
Rick, Rick, and Dana share executive management responsibilities for
the overall strategic direction of the company. Together with the Intelisys
Strategy Team, they are responsible for developing sales, support, and
value-added applications that drive revenue growth and provide Intelisys’ top-performing
Sales Partners with an experience that is unmatched in the industry.
Senior Management
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Jay Bradley President, Telecom Services 707.792.4900 ext. 8107 Main 707.238.8107 Direct jbradley@intelisys.com |
Jay joined our team in October 2002. He brings almost 20 years of telecom sales, marketing and management experience. Jay spent 10 years with MCI Telecommunications, and in recent years has been involved with various Internet, CLEC, and Reseller start-ups. In his role as President, Telecom Services, Jay is responsible for developing and achieving Intelisys’ tactical plans for building and maintaining a team and culture that can achieve company objectives. He is also a member of the Intelisys Strategy Team, working on strategic planning and execution of the overall Intelisys business plan.
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Carol Beering Vice President, Sales Operations 707. 792.4900 ext. 8126 Main 707.238.8126 Direct cbeering@intelisys.com |
Carol joined our team in June 2003. She brings over 25 years of successful telecom and management experience to Intelisys. Carol has held a variety of support positions in channel sales, service, and marketing where she has been responsible for supporting independent sales distributors and end user customers worldwide. In her role as Vice President, Sales Operations, Carol is responsible for the systems and structures that support Intelisys’ Sales Partners and Supplier Partners, as well as the Order Management and Audex teams. Carol is also a member of the Intelisys Strategy Team, working on strategic planning and execution of the overall Intelisys business plan.
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Michael Ketchum Vice President, Finance 707. 792.4900 ext. 8129 Main 707.238.8129 Direct mketchum@intelisys.com |
Michael joined the Intelisys team in September 2007. He brings over 25 years of finance experience in a variety of industries with small and medium-sized companies, as well as large international corporations. Mike spent 12 years with British Petroleum as a business analyst and internal auditor, and in recent years has been involved with several other medium-sized companies in California, including Applied Graphics, where he was CFO for eight years. In his role as Vice President, Finance, Mike is responsible for managing all aspects of financial management, accounting, and commissions for Intelisys.
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Mike McKenney |
Mike joined our team in July 2004. Before coming to Intelisys, Mike
worked as Intelisys’ Channel Manager with Cable & Wireless
from late 2000 through 2003. During this time Mike helped Intelisys become
C&W’s largest Master Agency. Prior to his role in C&W’s
Channel Program, Mike was the first direct sales representative in the
history of the company to win the Annual National Sales Contest for eight
consecutive years. In his role as Vice President, Partner Sales, Mike is responsible
for all aspects of sales and sales management for Intelisys’ Partner
Sales business unit.
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Amy Konakis Senior Human Resources Manager 707.792.4900 ext. 8105 Main 707.238.8105 Direct akonakis@intelisys.com |
Amy joined our team in January 2003. Amy comes to us with 12 years of Administrative experience with the six prior to Intelisys being in telecom. Her background includes customer support, technical support, project coordination and training, as well as sales support. In her role as Senior Human Resources Manager, Amy is responsible for the office, our network, and systems equipment maintenance. She also manages the human resources department and is responsible for facilities and systems at Intelisys.
Administrative Services
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Maya Olufs Executive Assistant/Human Resources Assistant 707.792.4900 ext. 8100 Main 707.238.8100 Direct molufs@intelisys.com |
Maya joined our team in January 2007. Maya comes to us with over 10 years customer service and Administrative experience. In her role as Executive Assistant and Human Resources Assistant, Maya supports the Executive Team as well as the Human Resources Department. Maya is the Safety Manager for Intelisys as well.
Finance
— Commissions —
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Gerry Perez Commissions Supervisor 707.792.4900 ext. 8106 Main 707.238.8106 Direct gperez@intelisys.com |
Gerry joined the team in February 2006. He brings to the position of Commissions Supervisor 14 years experience at GE, working in various capacities in their New Business department. He worked for Autodesk and HP as a key builder to create relationships between customers and Autodesk and HP teams in order to stimulate new business and to develop on site help desk support. In his role as Commissions Supervisor, Gerry works with Intelisys Sales Partners and Suppliers on commission issues an processes monthly commission reports from our Suppliers through RPM.
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Bonnie Davis Commissions Accountant II 707.792.4900 ext. 8115 Main 707.238.8115 Direct bdavis@intelisys.com |
Bonnie joined the Intelisys Commissions team in November 2007 as Commission Accountant. She was formerly involved in the mortgage industry and brings over 20 years of finance experience which includes a working knowledge of complex reconciliations. Primary responsibilities include developing key relationships with Intelisys carriers, processing monthly reports, and performing supplier and partner audits.
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Lyndon Skeete Commissions Accountant II 707.792.4900 ext. 8119 Main 707.238.8119 Direct lskeete@intelisys.com |
Lyndon joined Intelisys August 2007 as Data Entry & Commissions Assistant. Lyndon has over 10 years of data administration experience. Prior to moving to California, he taught middle school Physical Science and high school Chemistry and Biology in Washington, DC. Lyndon holds two degrees in Zoology, a BS from Howard University and MS from University of Maryland.
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Rachel Harlan Commissions Accountant 707.792.4900 ext. 8149 Main 707.238.8149 Direct rharlan@intelisys.com |
Rachel joined Intelisys August 2009 as a Commissions Accountant.
— Finance —
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Jennifer McIntosh Senior Staff Accountant 707.792.4900 ext. 8135 Main 707.238.8135 Direct jmcintosh@intelisys.com |
Jennifer joined our team in April 2007. She has a degree in Business Administration from Sonoma State University with a concentration in Accounting. She comes to us with over five years of experience in accounting. In her role as Senior Staff Accountant, Jennifer is responsible for the day to day accounting activities.
Marketing
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Christina Dumlao |
Christina brings to Intelisys over 20 years marketing, product development, and network management experience in the telecommunications industry. Prior to joining Intelisys she directed Ulu Telecom’s marketing and sales, network design, implementation and planning. She has developed and maintained carrier products, project managed software development, managed cost reconciliation, engineering, and network planning and design in various telecommunication networks such as voice over IP, data, local, long distance, and wireless. Other titles held in her extensive career include Senior Director of Network Economics with Voila IP Communications, Product Manager with US One Communications, Senior Project Manager with Williams Communications, and Director of Circuit Provisioning and Cost with Vyvx/Wiltel companies.
— Marketing Communications —
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Jim Butts Marketing Communications Manager 707.792.4900 ext. 8116 Main 707.238.8116 Direct jbutts@intelisys.com |
Jim comes to our team with 10 years in marketing communications and four years in telecom. Before his foray into the business world, he was a university professor and co-founder of a publishing company. Jim is responsible for creating and implementing a variety of marketing communication initiatives designed to contribute to the accomplishment of business, revenue, and strategic goals. He also assists in managing trade shows, Channel Connect (formerly Inteligolf), and writes the weekly Feature Story in the Intelisys Weekly newsletter.
Partner Sales
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Karla Roarty Senior Channel Manager – Eastern Region – 407.737.9738 Direct kroarty@intelisys.com |
Karla joined the Intelisys team in January of 2009. Karla came to Intelisys after more than 10 years as a top performing Channel Manager at Qwest Communications. While at Qwest, Karla excelled in growing her partner’s base and helping the agents find successful vertical markets. Karla was also responsible for managing the Intelisys partners in Florida during her tenure at Qwest. Karla has a bachelor’s degree in communications from Bowling Green State University in Ohio. Karla’s primary functions in her new role will be assisting existing agents grow their base as well as finding new top producing agents who will excel to greater levels of excellence with the help and support of the Intelisys team.
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John Schmid Senior Channel Manager – Western Region – 707.492.4900 ext. 8154 Main 707.238.8154 Direct jschmid@intelisys.com |
John comes to Intelisys with more than 22 years of successful sales management and direct sales experience. Before Intelisys, John supported the top Master Agents in the western region of the U.S. as Sales Director at Level 3. Earlier in his career, John was a consistent top-performing Sales Director (Broadwing/Level 3), overseeing a team of six Sales Managers, all based in the Western Region. Finding and recruiting new top-performing Sales Partners in the western region of the U.S., and assisting them with a fast start to growth and success, defines John’s primary function in his new role with Intelisys. His new position also includes working with current Intelisys Sales Partners to create additional growth and revenue within their customer base.
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Steve Robb SWAT Sales Representative 707.792.4900 ext. 8144 Main 707.238.8144 Direct srobb@intelisys.com |
Steve joined our team in February 2007. Steve has over 25 years of telecommunications experience with companies such as Harris, Nortel Networks, Teltronics, and most recently Inter-Tel. Steve has held both Sales and Sales Engineering positions throughout his career, where he has provided enhanced services solutions to both domestic and international carriers, as well as enterprise customers. He provides an excellent resource as a technical sales overlay, in his position as SWAT Sales Representative, assisting our top performers with their most valued accounts. Steve currently holds TIA Converged Technologies Professional (CTP) and Cisco CCNA certifications.
Sales Operations
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Carol Cercone Sales Operations Coordinator 707.792.4900 ext. 8147 Main 707.238.8147 Direct ccercone@intelisys.com |
Carol, also known as "CC", joined our team in June 2009. She comes to us with over 20 years of customer service, sales and management experience. Carol worked in the telecom industry for 3 years and the real estate industry for 8 years. Her position manages sales & sales operations programs, and analyzes and provides reporting. Carol also is backup support for both the Partner Support Team and the Sales Department in the recruitment of new Sales Partners and the support of existing Sales Partners.
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MaryAnn Kendall Executive Assistant 707.792.4900 ext. 8117 Main 707.238.8117 Direct mkendall@intelisys.com |
MaryAnn joined Intelisys September 2007 as Executive Assistant for Telecom Services. MaryAnn possess over 10 years experience in Administrative Services. She holds a BA degree in English and Secondary Teaching Credentials from California State Polytechnic University, Pomona. Currently, MaryAnn is in the process of completing a Wine Study Certificate from Santa Rosa Jr. College. Her hobbies include kayaking, cooking, and reading.
— Audex —
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Justin Kelley Lead Software Developer 707.792.4900 ext. 2099 Main 916.405.2099 Direct jkelley@intelisys.com |
Justin came to Intelisys with the Resource team when Intelisys and Resource merged in 2006. Before joining Resource in 2003, Justin was part of a company that developed and patented a new search technology. Justin brings eight years of experience in programming and software design to the Audex development team. In his role as lead developer, he is responsible for the implementation and management of the Audex, telecom asset manager, software suite.
— Mobility —
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Josh Ripley Project Manager 888.468.3547 x8134 Office 707.238.8134 Direct jripley@intelisys.com |
Josh joined the Intelisys team in March 2007. He brings over four (4) years of Project Management experience, as well as exceptional customer service and support skills. In his role as Project Manager for our Mobility Solutions business unit, Josh is developing the processes that support the unit, as well as working directly with Mobility Solutions Partners and Customers to provide operational and post-sale support.
— Partner Support and Order Management —
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Samantha Zuniga-Juarez Manager, Partner Support 707.792.4900 ext. 8103 Main 707.238.8103 Direct szuniga@intelisys.com |
Samantha joined our team in March 2003. She comes to us with over three years of customer service management experience in a multi-vendor sales environment. In her role as Partner Support Manager, Samantha is responsible for monitoring and assuring the effectiveness of the overall support of our Sales Partners.
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Danielle DeCosta Partner Support Representative II 707.792.4900 ext. 8110 Main 707.238.8110 Direct ddecosta@intelisys.com |
Danielle joined our team in June 2006. She comes with over five years of customer service experience. In her role as Partner Support Representative, Danielle interfaces directly with our Sales Partners and Supplier Partners in processing quotes, assisting with pre-sale and post-sale issues, LEC orders, as well as supplier escalations.
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Debbie Kennedy Project Manager 209.254.3320 Direct dkennedy@intelisys.com |
Debbie joined Intelisys in 2006 through a merger with Resource Communications. She brings over 10 years of telecom experience. Debbie spent seven years with SBC, now AT&T, in the sales agency program as a sales support manager. In her role as project manager for Order Fulfillment at Intelisys, she is responsible for processing all AT&T orders across the nation, as well as Bell South and several major accounts that require submission via all LEC groups. Debbie earned her BA degree in Instructional Technology from California State University, Chico.
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Samantha Luporini Partner Support Representative II 707.792.4900 ext. 8108 Main 707.238.8108 Direct sluporini@intelisys.com |
Samantha joined our team in June 2006. She comes with over six years of customer service experience. In her role as Partner Support Representative, Samantha interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.
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Diane Maas Order Fulfillment Specialist II 707.792.4900 ext. 8113 Main 707.238.8113 Direct dmaas@intelisys.com |
Diane joined the Intelisys team in March 2006. She comes to Intelisys with over 10 years experience in IT as a software support analyst. She earned her BS degree in Computer Information Systems from Cal Poly, Pomona. In her role as Order Fulfillment Specialist II, Diane interfaces directly with our Sales Partners and our LEC Suppliers for processing orders.
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Jesse McMinn |
Jesse joined the Intelisys team in October 2006. In his ten years of customer service experience, his responsibilities have ranged from phone sales through business-to-business outside sales to advertising and marketing. Jesse graduated from Empire College in 2000 certified as a computer support specialist. In his role as Partner Support Representative, Jesse interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.
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Jeri McNeal Project Manager 206.388.5720 Direct jerim@intelisys.com |
Jeri joined our team in December 2005. She brings 20 years of telecom experience in customer service, order writing, and project management. Jeri spent 10 years within the Qwest community, three as Qwest Telecom Consultant providing project management, billing, and training services, and seven years at Qwest in various roles including technical order writing, billing specialist, and project manager. Prior to Qwest, Jeri spent 10 years at AT&T providing account support and customer service to Major and National Customers for both network and equipment applications. Jeri earned her Bachelors degree at the University of Washington in Sociology. As an Intelisys Project Manager, Jeri is responsible for order processing, tracking, escalations, and customer support requests related to the Data service orders for one of our large corporate customers.
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Israel Ramirez Partner Support Representative II 707.792.4900 ext. 8112 Main 707.238.8112 Direct iramirez@intelisys.com |
Israel joined our team in May 2006. He brings over 10 years of customer service experience. In his role as Partner Support Representative, Israel interfaces directly with our Sales Partners and Supplier Partners in processing quotes and assisting with pre-sale and post-sale issues, as well as supplier escalations.
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Chrissy Ruys Partner Support Representative 707.792.4900 ext. 8124 Main 707.238.8124 Direct cruys@intelisys.com |
Chrissy joined our Order Management team in October 2007. She brings over six years of customer service experience. Prior to joining Intelisys, Chrissy worked in the mortgage industry, where she processed complex order for hundreds of brokers and Mortgage agents. In her role as Partner Support Representative, she interfaces directly with our Sales Partners and our Suppliers to process LEC orders.
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Chris Weber Partner Support Representative I 707.792.4900 ext. 8110 Main 707.238.8110 Direct cweber@intelisys.com |
Chris joined the Intelisys team in December 2009 as a Partner Support Representative. He brings with him over 4 years of customer service and sales experience. He graduated from Sonoma State University with a degree in Business Administration & Finance.
— Process and Training —
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Rebecca Richman Process and Training Manager 707.792.4900 ext. 8114 Main 707.238.8114 Direct rrichman@intelisys.com |
Rebecca joined our team in February 2002. She comes to us with several years of Customer Service experience. In her role as SWAT Partner Support Representative, Rebecca assists Sales Partners working on SWAT deals with quotes and custom pricing proposals, as well as with order logging and tracking orders in RPM from initial quote request through to commission payment.
— Retention and Escalations —
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Krista Pacheco Escalation and Retention Manager 707.792.4900 ext. 8122 Main 707.238.8122 Direct kpacheco@intelisys.com |
Krista joined our team in March 2009 as our Escalation and Retention Manager. Krista has worked in the telecom industry since 1993, most recently with ACC as a project manager. Her position was developed for our Sales Partners as an added value. She will be assisting with escalations and putting retention programs in place with each of our Supplier Partners.
— Supplier Support —
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Rebekah Clark Senior Supplier Manager 520.413.1117 Direct 866.575.6394 Fax rclark@intelisys.com |
Rebekah joined our team in April 1998. Prior to Intelisys, she worked at AVIRNEX supporting the Business Development and Sales Management team. She earned her undergraduate degree from Sonoma State University, and recently completed her MBA with an emphasis in Marketing with the University of Phoenix. Rebekah started at Intelisys in what was then called our Agent Support department, after which she spent two years managing Agent Development. In her current position as Supplier Manager, she is responsible for managing our portfolio of Supplier Partners and communicating valuable Supplier and Product information to Intelisys Sales Partners.
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Elise Wolcott Supplier Manager 707.792.4900 ext. 8128 Main 707.238.8128 Direct ewolcott@intelisys.com |
Elise joined Intelisys in December 2004. She earned her BA in Journalism from California State University, Chico and comes to us with a background in Public Relations and Event Management. Elise started at Intelisys as the Recruiting Coordinator, assisting potential Sales Partners through the recruitment process. Now, in her role as Supplier Manager, she is responsible for managing a portion of the Supplier Partners in the portfolio and communicating valuable Supplier and Product Information to Intelisys Sales Partners.
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AboveNet
Covad
Global Crossing
Level 3
Premiere Global
Qwest
Time Warner
Cable
TNCI
Verizon Business
XO
AboveNet
ACC Business
Access One
AT&T
Broad Sky Networks
Broadview
Copper Conferencing
Covad
Cypress
EMBARQ (CenturyLink)
Global Crossing
Goldmail
Integra
Intelisys Mobility
InterCall
Internap
Level 3
MASERGY
McGraw
MegaPath
NetWolves
New Edge
Optimum Lightpath
PAETEC
Premiere Global
Primus Canada
Qwest
SAVVIS
Sprint
TelePacific
Time Warner Cable
TMC
TNCI
Verizon
XO